Flagship Concepts partners with clients to improve organizational effectiveness and to increase leadership capabilities. Flagship Concepts uses a multi-phase approach:

1. Flagship Concepts will partner with client management to identify issues and/or improvement opportunities.
2. Using its expertise, Flagship Concepts will develop a strategy to address the issues and/or achieve the improvement opportunities.
3. Working with the client, Flagship Concepts will establish a detailed program plan for implementation of the strategy.
4. Flagship Concepts will work with the client on the actual implementation at the appropriate level as determined by the client: advisory, coaching or program manager role.
5. As needed, Flagship Concepts will be there to provide follow-up coaching and help.

By using this multi-phase approach, Flagship Concepts is there to help the client at the level the client needs and allows the client to grow through the process.

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Levels of involvement during the implementation phase:

• Advisory role -- the client handles most of the implementation under guidance of Flagship Concepts.
• Coaching role -- Flagship Concepts provides on-going coaching to the client leaders throughout the implementation phase.
• Program Management role -- Flagship Concepts will actively drive the implementation partnering with the client management team.